Training Need Analysis
Below is a list of various competencies that employees may be required to posess in order to perform their jobs well.
Adaptability
Analytical Skills
Action Orientation
Business Knowledge/Acumen
Coaching/Employee Development
Communication
Customer Focus
Decision Making
Fiscal Management
Global Perspective
Innovation
Interpersonal Skills
Leadership
Establishing Objectives
Risk Management
Persuasion and Influence
Planning
Problem Solving
Project Management
Results Orientation
Self-Management
Teamwork
Technology
Sources of performance data:
Performance Appraisals
Quotas met (un-met)
Performance Measures
Turnover
Shrinkage
Leakage
Spoilage
Losses
Accidents
Safety Incidents
Grievances
Absenteeism
Units per Day
Units per Week
Returns
Customer Complaints